FACES OF BIPOLAR I DISORDER?
Family matters: how a mother and daughter united on a bipolar I journey
Meet Sandra, a courageous woman who has been supported on her journey with bipolar I disorder by her loving mother, Daphne. In her touching testimonial, Sandra opens up about the highs and lows of her condition and the pivotal role her mother has played along the way in helping her find balance in her life. With her mother by her side, Sandra has navigated the complexities of bipolar I disorder with resilience and determination. Together, they have worked closely with their healthcare team and crafted a management plan that works for Sandra’s unique needs.
Sandra’s Story
Daphne’s Perspective
Explore additional recovery stories
BPI affects people all around you, and every person with bipolar I disorder has a different experience to share. Here, you can read some of their stories† to learn how they have managed their lives with BPI and how they’ve experienced recovery.
† Fictional stories.
Onset
Ana’s first experience with BPI included a hospitalization due to a manic episode. The signs of this episode were recognized by her friend Eric, who sought help for Ana. She was stabilized, prescribed medication and discharged, but was not aware that bipolar relapses were a possibility after this first episode.
Relapse
Over the next 10 years, Ana experienced 5 bipolar relapses. Her friend Eric started to flag every time he noticed a change in her mood and encouraged her to talk to the psychiatrist. She now works with her therapist to keep track of patterns that may warn of an upcoming relapse (for example, being more talkative and more irritable).
Management
Ana manages her BPI with medication, therapy and support from her friends and family. She reaches out to those she trusts when she feels symptoms re-emerging so she can get her triggers under control.
Concern
Mo was under-reporting his symptoms (for example, trouble concentrating and completing tasks at work) to his doctor as he was worried increasing symptoms would lead to a change in his medication.
Problem Solving
After chatting with his wife, Mo felt less alone and was able to open up to his doctor, who objectively re-assessed his depressive symptoms and figured out a treatment plan for him.
Helpful Tool: If you’re concerned about spotting relapses in your loved one, try using the Spotting & Discussing Relapse Guide to get started.
Resolution
After having his treatment plan adjusted, Mo’s symptoms improved; he finally began to feel like himself again. Both he and his wife were relieved they had reached out for help.
The following short quiz can help you identify potential warning signs of relapse.
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Get your Spotting & Discussing Relapse Guide.
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Privacy Policy
Last updated: May 5th 2022
Introduction
Otsuka Canada Pharmaceutical Inc. and its parent company, subsidiaries and affiliates (collectively the "Otsuka Group of Companies" or "Otsuka") operate a variety of Websites or online resources designed to provide users with information and services, including but not limited to health resources, corporate news, patient support program information and product information. Some of Otsuka’s Websites (including applications or other online resources collectively referred to “Websites” throughout this document) may also enable healthcare professionals and patients to receive product information, samples and/or order products. Whether you are a patient, healthcare professional, or a customer, respect for the privacy of your personal information is very important to Otsuka.
In that respect, Otsuka is committed to complying with all requirements set forth in applicable laws and more particularly the ones governing the collection, use, storage, sharing and destruction of any information about an identifiable individual (“personal information”), and has put in place various measures, practices and guidelines to ensure that the privacy and the confidentiality of any personal information is preserved.
This policy describes how Otsuka collects, uses, handles, stores, shares, retains and destroys personal information obtained about users when they visit and use any of our Websites on which this Privacy Policy appears. Otsuka is committed to collecting, maintaining and securing personal information in accordance with the provisions set out herein and in compliance with applicable privacy laws.
What information do we collect?
When you interact with us through our Websites, Otsuka may collect personal information about you with your consent, which can be implied or express depending on the circumstances, for the purposes described in this Privacy Policy, or as otherwise permitted or required by law.
Personal information
The types of personal information collected from you will be based on how you interact with us, in particular based on the specific program or services that you register for on our Websites or based on online materials that you choose to access. The information that we may ask you to provide could include your first and last name, your contact information, such as your mailing and email address, and information about your medical condition(s) (only when necessary to fulfil your request for information, support or documentation) and the province you reside in. If you are a healthcare professional, we may also ask you to provide your licence number or area of specialty, as further described below.
Depending on which Website you visit, you may not be able to receive certain materials, enroll in programs or request information unless you provide us with personal information necessary to provide the services requested. Otsuka limits the collection and processing of personal information to what is necessary to fulfill the purposes for which it is to be used. As such, you will be able to register online, subscribe to a service or engage in other activities described below by providing us with such “necessary” information, while you will be entitled (but not required) to provide any additional “optional” information. We will also offer you the option to withdraw your consent at all times ("opting out" or "unsubscribing") if you later decide that you no longer wish to participate in a particular program or receive certain types of communications from us, subject to legal or contractual restrictions.
De-identified information and other data
De-identified or anonymized information, namely personal information from which a person’s name and other unique identifiers have been removed, so that the information can no longer be linked to an identifiable individual, as well as other non-identifying data may be used in accordance with applicable laws to improve and develop programs and services or for study, research or statistical purposes.
Intended use of personal information
Otsuka may collect the following types of personal information about the users and visitors of its products, services, Websites:
Account registration: Most of our services do not require any form of registration, allowing you to visit our site or access various types of material or content without the need to register online or subscribe to our services. However, some services may require the creation of an online account or the completion of a registration process. When you register with us, you may need to complete certain fields (some are required and some are optional), as well as choose a username and password. In these situations, if you choose to withhold any personal information which is “necessary”, which is used to verify your eligibility to receive these services), it may not be possible for you to complete the registration process and gain access to certain parts of the site, as such information is required to create your personal profile and authenticate you in future connections, to communicate with you whenever required and, in some cases, to ascertain your eligibility to register online or subscribe to our services.
Confirmation of user credentials: We may also collect information about physicians and other healthcare professionals, who register on our Websites or who access materials, in order to verify licensure status and identity. In some instances, you may be asked to provide additional information such as your email address if you want to obtain additional services, information or to resolve any complaints or concerns.
Adverse events: Any person wishing to report an adverse event, product quality complaint or any feedback on any of our products, must contact the Medical Information and Drug Safety Department directly by email OCPI-medInfo@otsuka-ca.com, phone: 1-877-341-9245 or fax: 1-844-268-9110. You may be required to provide your name, email address, address and other contact information, as well as some details about the adverse event or other situation that you would like to report. This will allow us to evaluate the health product’s profile and take measures to protect patients and the public in general. We may also be required to report adverse event information to local and internal regulatory authorities in accordance with applicable reporting requirements. If you are a patient, the Medical Information and Drug Safety Department may request the name and contact information of your treating physician to follow up or help you report this incident to this physician and find proper healthcare resources.
Questions and comments: We may also collect and use personal information you provide us when you contact us to ask a question, provide feedback or suggestions, or otherwise make an inquiry or complaint. For example, we may collect your full name, contact information and relevant details about your inquiry or complaint in order to manage and respond to such inquiry or complaint. If you are a patient or consumer, we invite you to consult your healthcare professional for information on our products and for medical or health-related inquiries. Your healthcare professional (physician, pharmacist, nurse, etc.) is the most qualified person to respond since the answer to your questions may vary based on your health condition and medical history.
Newsletters: If you subscribe to our newsletters, we may collect and use your contact information to send such electronic documents. You may opt out of receiving such communications by using the unsubscribe method provided within emails you receive.
Surveys: We may invite you to complete a survey to better understand the preferences and interests of our users and to measure their level of satisfaction with respect to our products and services. If you decide to participate in a survey, we will provide you with a separate notice describing how we intend to use survey responses. It is completely up to you whether or not you want to participate.
Marketing and promotional initiatives: We may use contact information of individuals with whom we have a business relationship, namely any person who enquires about our products and services, subscribes to our services or register to our events, accepts a business opportunity or otherwise contracts with us, to inform them about our products and services, invite them to events and provide them with other information of interest. We may do this in a variety of ways, such as by email, telephone or direct mail. Such communications will be made in strict compliance with applicable law, including Canada’s Anti-Spam Legislation. If you no longer wish to receive commercial electronic messages, you may opt out of receiving such communications by using the unsubscribe method provided within emails you receive.
Future services: Otsuka is continuously striving to improve the services it offers, or create new services to better suit your needs. Furthermore, new partnerships or other business transactions may lead to the implementation of new services. The foregoing may result in the collection of new personal information. Should Otsuka start collecting additional personal information or substantially new types of personal information or materially change how it handles such information, then Otsuka will notify this change to you in accordance with the provisions herein.
Cookies
As you browse on Otsuka’s Websites Otsuka may collect and store through standard operation of Otsuka’s Internet service or through the use of "cookies" or "internet tags" and other similar techniques personal information such as: the name of the domain and host from which you access the Internet, the Internet protocol (IP) address of the computer you are using, the browser software you use and your operating system, the date and time you access our Websites and the Internet address of the Websites from which you linked directly to our Websites.
Cookies are small text files. Generally, cookies work by assigning a unique number to the user that has no meaning outside the assigning site. Tags (or GIFs or web beacons) are invisible tags placed on certain pages of a website and generating a notice of that visit. A Website can use the foregoing to recognize repeated usage, to facilitate the user's access to and use of a site as well as to allow a site to track usage behavior and compile aggregate data (such as the date and time of users’ visit) that will: allow content improvement, to remember your preferences, to maintain your session open and help the Websites work properly (e.g. when moving from a webpage to another), to prevent fraudulent use of your account, or to generate targeted messaging.
While persistent cookies – such as “preference cookies” collecting information (such as your preferred language and size of lettering), “statistical cookies” and “advertising cookies” – can be blocked, temporary cookies, such as “process cookies”, “sessions state cookies” and “security cookies” – making the Websites work properly when moving from a page to another, maintaining your session open and preventing fraudulent use of login credentials – are essential to ensure the integrity and security of your online session and as such, cannot be blocked. If a user does not want information to be collected through the use of persistent cookies, there is a simple procedure in most browsers that allows the user to deny or accept the cookie feature. However, users should note that cookies may be necessary to provide the user with certain optional features (e.g. customized delivery of information) available on Otsuka’s Websites. Likewise, you can turn off pixel tags, which will thereafter simply detect anonymous Website visits.
Information shared by third parties
Otsuka has concluded agreements with business partners such as Google, offering technological services, such as Google Analytics, allowing the collection of information about users’ interactions with the Websites. This collection of information is made through codes placed on the Websites, compiling information about the pages consulted and the type of browser and device that was used. The information collected will then be processed by Google or other business partners on their platform and subsequently transmitted to Otsuka, and updated from time to time. The information obtained from these tools is used on an aggregated de-identified basis to improve the Websites. You can manage your privacy preferences with respect to certain third parties, such as Google, by using the functionality within their platforms.
Storage of personal information
Subject to applicable laws, Otsuka will store personal information only for the purposes for which it was collected and as long as it is necessary to fulfill such purposes. In that respect, Otsuka has put in place measures of control, timeframes and guidelines pertaining to the storage of personal information and to the destruction of files and other supports containing such personal information when deemed no longer required or relevant under the law or for the purposes listed in the previous section.
Sharing your personal information
Otsuka will not share your personal information with unrelated third-parties for their own separate use, unless we have obtained your consent to do so or as otherwise permitted or required by law.
Information shared with our service providers and business partners
When you provide personal information to Otsuka, it may occasionally be transferred to service providers and business partners who act for or on behalf of Otsconnection with the business of Otsuka, for further processing in accordance with the purpose(s) for which thoriginally collected, such as evaluating the quality of the services or of our technical support. For instance, sucinformation may be accessible to some of Otsuka’s business alliances and service providers, such as agencies or companies we retain to fulfill requests for information, answer telephone calls or provide assistance to us on specific programs or projects and otherwise help us fulfill any purpose described above. In addition, Otsuka may enter into business relationships with other companies for co-promotion purposes.
Otsuka requires third parties, with whom it shares personal information, to protect personal information using substantially similar standards to those employed by Otsuka and to comply with this privacy policy. Otsuka also requires that these third parties do not use your personal information for any separate use that is not specifically authorized by Otsuka. Finally, these third parties have contracted with Otsuka that they will only use personal information for the agreed upon purpose, and will not sell your personal information to third parties, and will not disclose it to third parties except with your consent, or as may be required or permitted by law (e.g. in support of any legal or criminal investigation).
Likewise, should the information provided be shared with other Otsuka Group of Companies, including other affiliates, subsidiaries or departments within a particular Otsuka Company then Otsuka will ensure that they will abide by substantially similar privacy requirements relating to your personal information and to comply with the provisions of this privacy policy. Where such disclosure of personal information to a third party occurs, Otsuka will ensure that the processing is performed in accordance with the purposes and within the limits under which the personal information was originally collected.
Information shared with other third-parties
There may also be instances where Otsuka may be required or permitted by law to share your information with third parties who have not been retained by Otsuka, such as with health authorities, in order to report possible adverse drug events, during inspections or audits, or as ordered or directed by courts or other governmental agencies.
Personal information may also be transferred to a potential purchaser or other third-party if such information is required in connection with a business transaction or corporate reorganization, such as if Otsuka is to be sold, merged or amalgamated or if substantially all of Otsuka’s assets are to be sold or disposed of. In that case, we will share personal information only to the extent necessary for the purposes of deciding whether to proceed with the transaction and, if so, for the purposes of completing that transaction, in accordance with applicable laws.
Finally, Otsuka may use or disclose personal information in situations permitted or required by law, in particular if it reasonably believes that such use or disclosure is necessary to protect Otsuka’s rights, to comply with a judicial proceeding, a court order, or a legal process or for any other purpose set forth in the law allowing or requiring the disclosure of personal information.
Access and Rectification and Other Individual Rights
Otsuka takes reasonable steps to ensure that personal information collected is reliable for its intended use, accurate, complete and current. To that end, Otsuka ensures that you can consult, correct and update such information at all times as follows:
You are entitled to access your personal information and request that any inaccurate, incomplete or outdated information be rectified by contacting us in the manner set forth below. Depending on where you reside, you may also be entitled to request the rectification of your personal information if our collection, disclosure or retention of such information is not authorized by law. We encourage users to update the information provided to Otsuka, such as providing a new mailing or email address, a name change, or a change in the medical condition(s). This will help Otsuka to continue providing information to you that best meets your needs.
In addition, the Otsuka Group of Companies comply with applicable laws and regulations within their jurisdictions, including the right to amend your data in our files. In order to protect your data from unauthorized access or alteration by third parties, all requests to update or access your information will be subject to verification of your identity.
Requests for access and rectification are free of charge. However, we may require a reasonable fee for the production and forwarding of documents containing personal information if you wish to receive a copy of such documents as allowed under applicable laws. Otsuka will notify ahead of time of the amount of these fees if applicable.
Registration information (if applicable): You may update or change your registration information on your account by logging in and clicking on “Modify my profile” or you can also update your contact information (e.g. for bulletins and newsletters) by contacting our customer service (using the contact information included below).
Withdrawal from the mailing list (if applicable):You can contact us at any time to be removed from one or more of our mailing lists. Should you wish to be removed from one or more of the mailing lists, you can do so by specifying, in an email or letter or when calling us from which list(s) using the contact information provided below that you wish to be removed. You can also unsubscribe from receiving emails simply by clicking on the ready-to-use “unsubscribe” link provided at the bottom of every email.
Security and Data Governance
We use appropriate technical, administrative and physical safeguards and other measures to protect data that pertains to you from loss, misuse or alteration.
In addition, we take steps to ensure that our safeguards take into account any known threats. Of course, no organization can guarantee the absolute security of personal information. You should keep in mind that Internet transmissions, particularly email transmissions, just like any other mode of transmission are never 100% secure or error-free.
Furthermore, please be aware that identity thieves sometimes send fraudulent emails to trick individuals into divulging personal or financial information. Should you receive an email that looks like it is from Otsuka asking for personal information, you shall avoid responding to such email. Otsuka will never request account password or financial information through emails. If you have received or entered personal information in response to a suspicious email, pop-up or phony website claiming to be affiliated with Otsuka’s Websites, please contact Otsuka immediately.
Transfer of Your Personal Information Outside of Canada
Your personal information may be processed and/or stored outside of Canada or outside the province in which you reside. Otsuka uses various measures to protect your personal information when it is stored and/or processed in other jurisdictions and to ensure that such information receives a comparable level of protection as those offered under local applicable law and this privacy policy. However, even though Otsuka implements measures to protect your personal information while it is stored or processed in another jurisdiction, it may be subject to the law of that foreign jurisdiction, including any law permitting or requiring disclosure of the information to government authorities, courts and law enforcement in that jurisdiction.
Children's Online Privacy
Otsuka’s Websites are not directed at children. The services offered on our Websites are designed for individuals who are 18 years of age or older and Otsuka does not knowingly collect personal information from individuals who under 18 years of age.
Links and Third-Party Websites
This Site may contain links to third-party Websites, online resources and third-party information. The content of such Websites, online resources or such third-party information are not controlled or influenced by Otsuka. Any such links or information provided are merely as a convenience, and Otsuka is liable for your use of any third-party sites or online resources. In addition, a link to a third-party Website or online resource does not mean that Otsuka endorses or accepts any responsibility for the content of such third-party Website or online resources, or the consequences of your use thereof. Please review the respective third-party’s privacy policies on each website or online resource that you visit.
Amendments and Reviews to the Privacy Policy
Otsuka may update this Privacy Policy from time to time based on, among other things, changes in applicable laws, development of new Websites and advances in technology. As such, Otsuka may modify, add or remove portions of this Privacy Policy to ensure it continues to reflect its information handling practices. If we decide to change this Privacy Policy, we will post those changes on this Website, using a web banner or other means to bring these changes to your attention. If the changes we make are significant, we will provide a more prominent notice when required by applicable laws. By continuing to use the Websites after the modified version of the Privacy Policy has been posted or you have been informed of such update, you are accepting any amendments introduced to the Privacy Policy. Should you disagree with the amendments made to the Privacy Policy, it is your responsibility to stop accessing or using these Websites and your online account.
You can tell if this Privacy Policy has changed by checking the effective date that appears at the top of said Privacy Policy.
This Privacy Policy is not intended to and does not create any contractual or other legal rights in or on behalf of any party.
Adverse reactions and other comments about our products
Any person wishing to report an adverse event, product quality complaint or any feedback on any product, shall contact the Medical Information and Drug Safety Department:
Email: OCPI-medInfo@otsuka-ca.com
Phone: 1-877-341-9245
Fax: 1-844-268-9110
How to contact us
General contact information
If you have any questions, comments, or concerns about this Privacy Policy or our information handling practices, or if you wish to exercise any of your rights with respect to your personal information, please contact us at:
Attention: Privacy Officer
Otsuka Canada Pharmaceutical Inc. Telephone: 514-332-3175
Fax: 514-332-3107
Email: OCPI-PrivacyOfficer@otsuka-ca.com
© 2022 Otsuka Canada Pharmaceutical Inc. All rights reserved.
Otsuka Canada Pharmaceutical Inc.
Last updated: May 5th 2022
Terms of use
Otsuka Canada Pharmaceutical Inc.’s Website or its online resources (collectively the "Site") contains information about Otsuka Canada Pharmaceutical Inc. ("OCPI") and its parent company, affiliates and subsidiaries (collectively the "Company") including information about OCPI and Company products. Your access to and use of this Site is subject to the following terms and conditions ("Terms of Use") and all applicable laws. By accessing and using this Site, you are deemed to have read and are indicating your acceptance of, and you agree to be bound by and to comply with these Terms of Use without limitation or qualification and you acknowledge that these Terms of Use supersede any other agreement between you and OCPI regarding the Site. These Terms of Use are a legal agreement between you and OCPI. If you do not agree with these Terms of Use, please exit and do not use the Site. Wherever used in these Terms of Use, "you", "your" or similar terms mean the person or legal entity utilizing or accessing the services on the Site. To the extent permitted under applicable law, these Terms of Use may be revised by OCPI from time to time and you should therefore review them periodically at www.otsukacanada.ca your next visit to the Site. Your continued use or access of this Site, following any such change, will be deemed as acceptance of such changes. You can tell at any time if these Terms of Use have changed by checking the effective date that appear at their beginning.
1. THIS SITE AND ALL INFORMATION CONTAINED HEREIN IS PROVIDED "AS IS" AND ON AN "AS AVAILABLE" BASIS WITH ALL FAULTS AND WITHOUT ANY WARRANTIES, REPRESENTATIONS OR CONDITIONS OF ANY KIND. OCPI AND COMPANY MAKE NO, AND DISCLAIM ANY AND ALL, REPRESENTATIONS, WARRANTIES OR CONDITIONS OF ANY KIND (INCLUDING REPRESENTATIONS, WARRANTIES OR CONDITIONS AS TO THE QUALITY, ACCURACY, USEFULNESS, SUITABILITY, SECURITY, RELIABILITY, CURRENCY, TIMELINESS OR COMPLETENESS OF ANY INFORMATION CONTAINED OR REFERENCED ON THE SITE), EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE OR NON-INFRINGEMENT OR THAT THE SITE WILL BE SECURE, COMPLETE OR FREE OF ERRORS, VIRUSES, BUGS, PROBLEMS OR OTHER LIMITATIONS OR WILL OPERATE WITHOUT INTERRUPTION. OCPI AND COMPANY EXPRESSLY DISCLAIM ANY OBLIGATION TO UPDATE ANY INFORMATION ON THE SITE. OCPI AND COMPANY ASSUME NO LIABILITY OR RESPONSIBILITY FOR ANY ERRORS OR OMISSIONS IN THE CONTENT, SECURITY, AVAILABILITY, OR COMPATIBILITY OF THE SITE.
2. THIS SECTION 2 APPLIES TO YOU, UNLESS YOU ARE A PRIVATE INDIVIDUAL USING THE SITE FOR NON-COMMERCIAL PURPOSES. YOU AGREE THAT ACCESS TO, AND THE CONTENTS OF, THIS SITE ARE AT YOUR OWN RISK. YOU ACKNOWLEDGE THAT THE INTERNET IS NOT A SECURE MEDIUM AND PRIVACY AND CONFIDENTIALITY CANNOT BE GUARANTEED. YOU AGREE THAT IN NO EVENT WILL OCPI, THE COMPANY AND THEIR AFFILIATES, SUBSIDIARIES, RELATED COMPANIES, EMPLOYEES, AGENTS, DIRECTORS OR OFFICERS, BE LIABLE (WHETHER BASED ON STATUTE, WARRANTY, CONTRACT, TORT, LAW OR EQUITY) TO ANY PARTY FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES RESULTING FROM YOUR USE OF, ACCESS TO, OR INABILITY TO USE THE SITE, ANY INCOMPLETENESS, ERRORS, SECURITY, VIRUSES, BUGS, PROBLEMS, OMISSIONS, INACCURACIES OR OTHER LIMITATIONS IN INFORMATION ON THE SITE, YOUR ACCESS OF ANY OTHER HYPERLINKED OR REFERENCED WEBSITE, OR ONLINE RESOURCES INCLUDING, WITHOUT LIMITATION, ANY LOST PROFITS, BUSINESS INTERRUPTION, LOSS OF PROGRAMS OR OTHER DATA ON YOUR INFORMATION HANDLING SYSTEM OR OTHERWISE, EVEN IF OCPI OR COMPANY IS EXPRESSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
3. THIS SECTION 3 APPLIES TO YOU ONLY IF YOU ARE A PRIVATE INDIVIDUAL USING THE SITE FOR NON-COMMERCIAL PURPOSES. YOU AGREE THAT ACCESS TO, AND THE CONTENTS OF, THIS SITE ARE PROVIDED FOR YOUR CONVIENCE ONLY. YOU ACKNOWLEDGE THAT USING THIS SITE, AS DOING ANY ACTIVITY ON THE INTERNET, IS NOT WITHOUT RISKS AND YOU AGREE THAT IT IS YOUR RESPONSIBILITY TO REASONABLY PROTECT YOURSELF AND YOUR MATERIAL AGAINST SUCH RISKS. YOU ACKNOWLEDGE AND AGREE THAT WE CANNOT GUARANTEE YOUR PRIVACY AND CONFIDENTIALITY ON THE INTERNET. YOU AGREE THAT IN NO EVENT WILL OCPI, THE COMPANY AND THEIR AFFILIATES, SUBSIDIARIES, RELATED COMPANIES, EMPLOYEES, AGENTS, DIRECTORS OR OFFICERS, BE LIABLE (WHETHER BASED ON STATUTE, WARRANTY, CONTRACT, TORT, LAW OR EQUITY) TO ANY PARTY FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES RESULTING FROM YOUR USE OF, ACCESS TO, OR INABILITY TO USE THE SITE, ANY INCOMPLETENESS, ERRORS, SECURITY, VIRUSES, BUGS, PROBLEMS, OMISSIONS, INACCURACIES OR OTHER LIMITATIONS IN INFORMATION, YOUR ACCESS OF ANY OTHER HYPERLINKED OR REFERENCED WEBSITE OR ONLINE RESOURCES, INCLUDING, WITHOUT LIMITATION, ANY LOST PROFITS, BUSINESS INTERRUPTION, LOSS OF PROGRAMS OR OTHER DATA ON YOUR INFORMATION HANDLING SYSTEM OR OTHERWISE, EVEN IF OCPI OR COMPANY IS EXPRESSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOTWITHSTANDING THE FOREGOING, THIS LIMITATION OF LIABILITY PROVISION DOES NOT APPLY IN THE EVENT THAT DAMAGES ARE DIRECTLY CAUSED BY OCPI OR COMPANY ACTS.
4. IF YOU VIOLATE THESE TERMS OF USE, YOU HEREBY AGREE TO INDEMNIFY AND HOLD OCPI, COMPANY AND THEIR AFFILIATES, SUBSIDIARIES, RELATED COMPANIES, EMPLOYEES, AGENTS, DIRECTORS AND OFFICERS, HARMLESS FROM AND AGAINST ANY AND ALL LOSS, DAMAGE, EXPENSE, LIABILITY AND COST, RESULTING, DIRECTLY OR INDIRECTLY, FROM SUCH VIOLATION.
5. YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT THE LIMITATIONS, EXCLUSIONS AND INDEMNIFICATIONS CONTAINED IN THESE TERMS OF USE ARE FAIR AND REASONABLE IN THE CIRCUMSTANCES, AND THAT OCPI OR COMPANY WOULD NOT HAVE ENTERED INTO THESE TERMS OF USE BUT FOR YOUR AGREEMENT TO SUCH LIMITATIONS AND EXCLUSIONS.
6. Any information (excluding personally identifying information) from you to OCPI or Company through this Site is hereby deemed to be non-confidential and non-proprietary and neither OCPI nor Company shall have any obligation of any kind with respect to such information and OCPI and Company shall be free to reproduce, use, disclose and distribute the information to others without limitation and without compensation to you. OCPI and Company shall be free to use any ideas, concepts, know-how or techniques contained in such information for any purpose without compensation to you, including without limitation for developing, manufacturing and marketing products incorporating such information.
7. The information on this Site may contain technical inaccuracies or typographical errors. OCPI reserves the right to change, correct, alter, delete and improve the information on the Site, and to the products and programs described in such information, at any time, for any reason, without notice, and neither OCPI, nor Company will be liable in any way for possible consequences of such changes, corrections, alterations, deletions, or improvements.
8. Certain sections of the Site may contain information about OCPI's and Company's Products that may not be available in all countries. Approved indications, dosages, restrictions and product presentations may vary from country to country where such products are sold. Information that OCPI or Company publishes on the internet, including on this Site, may contain references or cross-references to Company Products, Programs and Services that are not announced or available in your country. Such references do not imply that Company intends to announce such Products, Programs or Services in your country. Company reserves the right to limit provision of our Products, Programs and Services to any person, geographic region or jurisdiction and/or to limit the quantities of any Products, Programs or Services we provide. You should consult your local Company business contact for information regarding the Products, Programs and Services that may be available to you. Any offer for any Product, Program or Service made in the information on this Site is void where prohibited.
9. The Site may contain information related to medical conditions and their treatment. It is not the intention of OCPI or the Company to provide medical advice, diagnosis or recommend treatment from the Site. You should not use the information contained on the Site to diagnose a health or fitness problem or disease. You should consult with your doctor, pharmacist or other healthcare professional if you have any medical questions as only a healthcare professional can determine if a particular course of treatment is right for you. PLEASE CONSULT WITH YOUR DOCTOR, OR OTHER QUALIFIED HEALTHCARE PROFESSIONAL, BEFORE USING ANY PRODUCT DESCRIBED IN THE SITE. NEITHER OCPI, NOR THE COMPANY IS RESPONSIBLE FOR ANY INJURY OR LOSS WHICH MAY ARISE FROM YOUR RELIANCE ON INFORMATION CONTAINED ON THE SITE.
10. Trademarks and Copyright:
(a) The images and information contained in the Site are, to the fullest extent possible, copyrighted by and otherwise proprietary to, OCPI or Company. It is the policy of OCPI and Company to enforce their respective intellectual property rights to the fullest extent of the law, including (where applicable) seeking criminal sanctions.
(b) Any reproduction, retransmission, modification or use of this Site's contents, including materials, documents or pages, requires the prior written consent of OCPI. Each Website or online resource to which the Site links remains subject to its own copyright notices. Except as expressly provided above, nothing contained herein shall be construed as conferring any license or right to any OCPI or Company copyright.
(c) The trademarks, trade names, logos, taglines, slogans and service marks (collectively the "Trademarks") displayed on the Site, whether or not appearing in different type or with the trademark symbol, are registered and non-registered Trademarks owned by, or licensed to, OCPI, Company, and their affiliates, subsidiaries or related companies. Nothing on this Site should be construed as granting to you or any third party, by implication, estoppels or otherwise, any license or right to any Trademark or other intellectual property of OCPI or Company, including but not limited to copyright or patents.
(d) Your use or misuse of the Trademarks or any other information or materials on the Site, except as permitted herein, is expressly prohibited.
(e) If you believe in good faith that information on the Site infringes your copyright, you (or your agent) may send OCPI a notice requesting that the materials be removed from the Site and must contain the following: (a) a physical or electronic signature of the owner of the infringed right or of another person authorized to act on the owner's behalf; (b) identification of the copyrighted work or other intellectual property that you believe has been infringed, or, if multiple copyrighted works are covered by a single notice, a representative list of such works; (c) a description of where the allegedly infringing material is located on the Site; (d) your address, telephone number, and email address; (e) a statement by you that you have a good faith belief that the disputed use is not authorized by the copyright or intellectual property owner, its agent, or the law; and (f) a statement by you that the information in the notice is accurate, and, under penalty of perjury, that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed. You can send such notice to OCPI- IntellectualPropertyLawMatters@otsuka.com.
11. Personal information available to OCPI or Company through your use of this Site is processed only in accordance with the OCPI Privacy Policy (the "Privacy Policy"). The Privacy Policy is hereby incorporated into, and forms part of these Terms of Use. If there is any conflict between these Terms of Use and the Privacy Policy, the Privacy Policy shall prevail. By accessing and using the Site you are consenting to (or promising that you have obtained appropriate consent for) OCPI's collection, use, disclosure and retention of your personal information in accordance with the Privacy Policy as and where applicable.
12. This Site may contain links to third-party Websites, online resources and third-party information. The content of such Websites, online resources and such third-party information are not controlled or influenced by OCPI or Company. Any such links or information provided are merely as a convenience, and neither OCPI nor Company is liable for your use of any third-party sites. In addition, a link to a third-party Website or line resource does not mean that OCPI or Company endorses or accepts any responsibility for the content of such third-party Website, online resource or the consequences of your use thereof.
13. Except as otherwise expressly permitted by OCPI or Company in writing, you agree that you will not access or search, or attempt to access or search, areas of OCPI's or Company's computer systems or other information contained on Company systems, for any purpose, except through OCPI's available interfaces. Other than as set out in these Terms of Use, you agree that you will not use any robot, spider, other automatic or manual process or device to "screen scrape", monitor, "mine", distribute, modify, enhance, translate, reproduce, alter, tamper with, make derivative works of, or copy web pages on the Site, on online resources or the information contained therein without OCPI's express written permission. You will not modify another Website or online resource so as to falsely imply that it is associated with OCPI, Company or any Company products or services. You agree that you will not spam any other user of the Site for any reason. You agree that you will not use any devices, software or routine to interfere, or attempt to interfere, with the proper working of the Site. You agree that you will not take any action that imposes an unreasonable or disproportionately large load on OCPI's or Company's infrastructure. You agree that you will not use framing techniques to enclose any Trademark or other proprietary information of OCPI or Company, including images, frames, content, layout or design found on any page of the Site without OCPI's express written consent.
14. OCPI reserves the right, in its sole discretion, to suspend, restrict or terminate your access to the Site, any information on the Site, and other Company Websites or online resource for any reason and at any time without notice, including if you violate these Terms of Use.
15. You may not assign these Terms of Use or any of your rights or obligations under these Terms of Use to a third party without the prior written consent of OCPI. OCPI may assign these Terms of Use or its rights or obligations under these Terms of Use to any party at any time without notice to you. Subject to the foregoing, these Terms of Use shall ensure to the benefit of and be binding upon you and OCPI and their respective successors (including any successor by reason of amalgamation) and assigns.
16. These Terms of Use are governed, interpreted and construed in accordance with the laws of the Province of Quebec and the applicable laws of Canada, without giving effect to any principles of conflicts of laws contained therein, and you hereby consent and submit to the exclusive jurisdiction of the Courts of Quebec. These laws apply to your access to, or use of, the Site, notwithstanding your domicile, residency or physical location. The Site is intended for use only in jurisdictions where it may lawfully be offered for use.
17. Failure of OCPI to exercise or enforce any right or provision of these Terms of Use does not constitute a waiver of such right or provision and no waiver of such right or provision shall be deemed a further or continuing waiver of such right or provision. If a court of competent jurisdiction finds any provision of the Terms of Use to be void, invalid or unenforceable, the parties hereto nevertheless agree that the court should endeavor to give effect to the parties' intentions as reflected in such provision, and the other provisions of the Terms of Use shall remain in full force and effect. These Terms of Use represent the entire understanding relating to the use of the Site and prevail over any prior or contemporaneous, conflicting, or additional, communications, understandings, or agreements (including, but not limited to, any prior versions of these Terms of Use). Sections 2, 3, 4, 5, 6, 10 and 14 to 18 of these Terms of Use, and any provisions which by their nature survive, shall survive the termination of these Terms of Use.
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